ACS Transactional Message - personalization for non English character | Community

Question

ACS Transactional Message - personalization for non English character

Forum|Forum|4 years ago
September 23, 2021
2 replies
971 views

The non-English text is sent as a value for field in Realtime Transactional Event. this field is used in the email subject as a personalization value, but we are seeing gibberish in the email subject sent by that Real-time Event in the actual email..

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Level 9

@senthilgsm can you try enabling the UTF 8 from the message properties.

senthilgsmAuthor

Hello @mmbb110 ,

Yes I have tried that option and it did not work,

Adobe Employee

You may need to check the API call as default encoding there is not UTF8

Ensure to include following header Content-type: application/json; charset=utf-8