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eveline8
Level 4
March 26, 2019
Solved

ACS - Security groups and Organizational Units

  • March 26, 2019
  • 16 replies
  • 17797 views

Hi all,

I would like to know if anyone has ever implement a similar procedure to see profiles of each countries.

In the instance I use now there are only Organizational Units.

I explain the case:

Our customer has different database for different countries and he would like to create users that can see only the profiles associated to a specific country.

user A can see only profiles with country US

user B can see only profiles with country IT

and so on.

I have activated in Custom Resources the option "Add access authorization management fields", I have set the organizational unit, I create the security group in Admin and in Adobe Campaign with the same ID.

I have insert user A in US security group and so on.

I have assigned the profiles to the different organizational units but the user in security group US see all the profiles for all countries, not only US profiles.

How is it possibible? Are there other setting to implement?

Thanks,

E.

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Best answer by bisswang

Hi Eveline,

yes, that is exactly the issue.

If the user is in any security group with all assigned, he will have access to anything in the whole system.

That can't be limited by another security group.

Following documentation states which organizational unit will be taken if multiple are assigned:

Adobe Campaign Help | Managing groups and users

16 replies

Adobe Employee
March 26, 2019

Hi Eveline,

yes, I got this running.

Just quickly listing steps required for you to check:

  1. Create org unit
  2. Extend profile resource
  3. Assign org unit to profile
  4. Create new security group
  5. Assign organizational unit to security group in "User Access" section

From your description, I would guess that 5. is missing as this is commonly forgotten / not too well documented

Only once this is assigned, the organizational unit will be checked.

eveline8
eveline8Author
Level 4
March 27, 2019

Hi Ramon,

sorry I forgot to write the point 5. I've already assigned the org unit to security group.

I have a doubt: the user that have to see only US profiles is insert in various security group as for example Administrators (all units). Can this setting cancel the permissions of the other US security group? Can this be the reason for the failure?

Thanks,

E.

bisswangAdobe EmployeeAccepted solution
Adobe Employee
March 27, 2019

Hi Eveline,

yes, that is exactly the issue.

If the user is in any security group with all assigned, he will have access to anything in the whole system.

That can't be limited by another security group.

Following documentation states which organizational unit will be taken if multiple are assigned:

Adobe Campaign Help | Managing groups and users

eveline8
eveline8Author
Level 4
March 28, 2019

Thanks, I tried and it works.

E.

Level 3
March 29, 2019

I am having the same problem but I have followed all the steps. The one step above that is confusing to me is "Extend profile resource". Is this the Product Profile in the admin console? If so, I have that created as well. I followed these steps - Adobe Campaign Help | Organizational units  - but the test user still sees everything. Here are screenshots. What am I missing?

Adobe Employee
March 29, 2019

No, this is not product profile.

If you want to limit people of seeing all recipient profiles, you need to create a resource extnsion of ACSprofile data type. I.e. Administration - Development- Custom Resources

March 29, 2019

IN the instructions for adding users through the console, it says to create a Product profile if limiting by groups. Why do I need to create a custom resource? it is not mentioned anywhere on the Security group creation page??

Adobe Employee
March 29, 2019

At the end it depends on what objects you want to limit.

Items like Campaigns or workflows can be limited without creating custom resources.

If you want to limit user profiles though then you need to create a custom resource as by default it does not have the fields for access authorization.

Level 3
March 30, 2019

I just want to first limit what the user sees when they go into Programs & Campaigns. I thought the instructions would be enough but something must be missing.

Adobe Employee
March 31, 2019

Ok, if that's the case the indeed no custom resource needed.

Please check:

* User Access is defined on Security Group and links to the relevant org Unit

* use is part of security group and not member of other security groups with different user access* Acces authorization is set on the program and all subelements

If that is met, visibility should be limited accordingly