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mustafaa6441711
mustafaa6441711
Level 2
September 14, 2018
Solved

ACS: Maximum number of languages in multilingual email?

  • September 14, 2018
  • 3 replies
  • 2501 views

Hi,

After creating 20 variations (languages) of one multilingual email, I am not able to add more variations. However, I am not getting any error message telling me the reason if I have reached a limit or is it any kind of temporary error that occurs. Anyone has suggestion about the reason?

Best regards,

Mustafa

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Best answer by mustafaa6441711

Thank you for your reply garimag84710110​

The Add Element button did not disappear, it was present whole the time and I selected the desired languages, but the changes were not applied (I don'r remember if the CONFIRM button disappeared or if it was there). I cleaned cache and refreshed, but that did not help and we were several persons experiencing the issue.

However, the problem was not there the next day. (I think that changes were applied and visible to us the next day).

3 replies

Garima_Gakhar
Adobe Employee
Garima_GakharAdobe Employee
Adobe Employee
September 21, 2018

Hi mustafaa6441711​

When you say, the system does not let you add more variations, does the "Add an element" button disappear.

I just tried adding more than 20 variations in my Delivery in ACS and it is letting me do so. The Delivery successfully got created.and Content variant shows the number of variations added as well. See below:

mustafaa6441711
mustafaa6441711AuthorAccepted solution
Level 2
September 21, 2018

Thank you for your reply garimag84710110​

The Add Element button did not disappear, it was present whole the time and I selected the desired languages, but the changes were not applied (I don'r remember if the CONFIRM button disappeared or if it was there). I cleaned cache and refreshed, but that did not help and we were several persons experiencing the issue.

However, the problem was not there the next day. (I think that changes were applied and visible to us the next day).

Garima_Gakhar
Adobe Employee
Garima_GakharAdobe Employee
Adobe Employee
September 21, 2018

Hi mustafaa6441711​,

Good to know that the issue is sorted for you.

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