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rfernandezInnova
January 31, 2022
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ACS - Error API while Managing transactional messages

  • January 31, 2022
  • 2 replies
  • 937 views

Hi,

I have a problem with transactional message.

We have configured the API process and we are doing a test from Postman as indicated in the documentation to call the event and trigger the transactional message. But we are getting this error:

We have specified the following information:

POST: https://mc.adobe.io/CompanyName/campaign/mcCompanyName/eventID

POST request Headers:

Authorization: Access Token

Cache-Control: no-cache

X-Api-Key: Client-ID

Content-Type: application/json;charset=utf-8
Content-Length:79

 

Do you know what should I change?


Thanks in advance
Best regards

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Best answer by mmbb110

@rfernandezinnova 

 

Is this the first time you are triggering API message from the instance?

 

If yes, this probably is CNAME configuration issue for which Adobe support can help you further.

2 replies

M
mmbb110Accepted solution
Level 9
January 31, 2022

@rfernandezinnova 

 

Is this the first time you are triggering API message from the instance?

 

If yes, this probably is CNAME configuration issue for which Adobe support can help you further.

Sukrity_Wadhwa
Community Manager
Sukrity_WadhwaCommunity Manager
Community Manager
February 10, 2022

Hi @rfernandezinnova,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!

Sukrity Wadhwa
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