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leh002
Dec 12, 2017 7:54 PM UTC
Solved

403 on /nl/jsp/soaprouter.jsp

Working on a (first time) test install of campaign v7 on a Debian 8 server and after following the install instructions, I get the following when I try connecting the console program for initial configuration. "403 Forbidden: You don't have permission to access /nl/jsp/soaprouter.jsp"

Not sure where to go next.

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    Jean-Serge_Biro
    Jean-Serge_BiroAccepted solution
    Level 10
    Dec 18, 2017 1:06 PM UTC

    Hi Leh,

    Please may you execute this URL:

    http://<domainname>/r/test

    r/test is the more raw URL test to check your access/network configuration.

    Regards.
    J-Serge

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    Gaurang-1
    Gaurang-1
    Level 9
    Jul 26, 2018 6:44 AM UTC

    Hi,

    Were you able to find something relevant for your query here?

    Gaurang

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    brianfmun
    brianfmun
    New Member
    Jul 26, 2018 1:31 PM UTC

    I had this same problem and checked the error log for apache (httpd.service) and found the same repeating error every time this message was thrown (in browser and in my client login)- in my instance the issue was apache permissions. The fix was creating a new <Directory /[dirname here]/> block that granted permissions to all users cascading down from the earliest relevant folder.

    I can't say if this is the answer you're looking for but the symptoms seem the same down to the /r/test returning success but still getting the exact same 403's.

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    Prasanna_Soni
    Prasanna_Soni
    Level 4
    Jul 30, 2020 9:32 PM UTC
    I am also getting the same problem Did you find any fix ? It seems permissions related
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