Workflow in started state and Delivery in "Pending delivery" for days. | Community

Greeshma_Sampath1

Level 4

Solved

Workflow in started state and Delivery in "Pending delivery" for days.

Forum|Forum|4 years ago
June 14, 2021
2 replies
2794 views

Hi Team,

Two workflows was ran 2 days back. When checked today the deliveries status in dashboard and in All deliveries is finished but the delivery activity is still blinking when we opened the workflow and checked. Thus the workflow is still in started state even though the delivery has finished executing. The deliveries are sent and completed.

Thanks.

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Best answer by Kishore_Padamata

Hello there,
Believe, you paused on the delivery activity. Later resumed the workflow.
Please DO NOT PAUSE on delivery activity.
Hope this helps!

Jonathon_wodnicki

Community Advisor

Community Advisor

Hi,

Deliveries are pending or sent and completed?

Is the mta process running (Home > Monitoring tab)?

Thanks,

-Jon

Greeshma_Sampath1Author

Level 4

Hi @jonathon_wodnicki ,

The delivery is finished as per in dashboard and All deliveries folder. But the workflow was in started state.

The mta process is not used in our services and we never started mta process in our services

Thanks

Kishore_Padamata

Accepted solution

Adobe Employee

Hello there,
Believe, you paused on the delivery activity. Later resumed the workflow.
Please DO NOT PAUSE on delivery activity.
Hope this helps!

souvikg79278577

Level 2

Hi Kishore,

Is there any remedy for this? or we need to start from beginning again.

Thanks,

Souvik Ghosh