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Aug 3, 2020 2:38 PM UTC
Question

UTM parameters not working

Hi everyone,

 

I have populated the UTM parameters (utm_source, utm_medium, utm_campaign, utm_content) in the delivery settings and when I send the delivery the utm parameters don’t appear in the link like &utm_source=xxxx&utm_medium=xxxxx&utm_campaign=xxxxx&utm_content=xxxxx. Can someone please tell why the Google Analytics parameters are not added in the URL?

Thanks

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3 replies

sunil05680-1
Aug 3, 2020 2:59 PM UTC

Please check your link (URL) again, if that link is redirecting somewhere else in between, than UTM parameter will be left behind and will not work.

if this is not the case than please share the link, we can check other things.

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DavidKangni
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
Aug 3, 2020 3:00 PM UTC

Hi,

 

Did you update NmsTracking_OpenFormula?

 

Thanks

David

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David Kangni
Sukrity_Wadhwa
Level 4
Aug 13, 2020 12:00 PM UTC

Hi @17379115,

Were you able to solve this? Let us know.

Thanks!

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Sukrity Wadhwa