Using CRM connector, Can we send back the emails to Dyn 365 Email Messages Entity from Adobe campaign | Community
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January 6, 2021
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Using CRM connector, Can we send back the emails to Dyn 365 Email Messages Entity from Adobe campaign

  • January 6, 2021
  • 1 reply
  • 1141 views

We are doing campaign Activities (sending emails to customers) via Adobe campaign. 

We need those emails to be stored in Dyn 365 Email Message entity, so that we can see exact email content sent to our customer. Is this feature available in Adobe connector ?

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Best answer by Jonathon_wodnicki

Hi,

 

The CRM connector's purpose is to exchange data with the various CRM services.

Should be a matter of pushing the data to the right table with an ordinary workflow.

 

Thanks,

-Jon

1 reply

Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity AdvisorAccepted solution
Community Advisor
January 11, 2021

Hi,

 

The CRM connector's purpose is to exchange data with the various CRM services.

Should be a matter of pushing the data to the right table with an ordinary workflow.

 

Thanks,

-Jon