User with workflow folder access unable to see the workflow in the workflow folder. | Community
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abc23
March 22, 2024
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User with workflow folder access unable to see the workflow in the workflow folder.

  • March 22, 2024
  • 1 reply
  • 525 views

Hello,

 

We have created an operator with workflow folder access and that folder contains 3000 workflows.

when user logged in and tried to access the workflows, the workflow folder was empty.

PFA snapshot for more information.

 

What could be the reasons for such behavior?

 

Sincerely,

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Best answer by Craig_Thonis

Hi abc,

 

The first thing is that this is the wrong forum. You are using Adobe Campaign Classic (ACC). This is the ACS (Standard) forum. @sukrity_wadhwa can we move this?

 

As to your question, you would need to review the folder access restrictions by right-clicking on the folder. While they may be able to see the folder, there could be restrictions preventing the content from being seen, especially if the folder is inheriting its rites and permissions from folders in a hierarchy.

Folder Permissions:
https://experienceleague.adobe.com/en/docs/campaign/campaign-v8/admin/permissions/folder-permissions

If you are still unable to identify the issue, I would recommend reaching out to Campaign Support.

1 reply

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
March 22, 2024

Hi abc,

 

The first thing is that this is the wrong forum. You are using Adobe Campaign Classic (ACC). This is the ACS (Standard) forum. @sukrity_wadhwa can we move this?

 

As to your question, you would need to review the folder access restrictions by right-clicking on the folder. While they may be able to see the folder, there could be restrictions preventing the content from being seen, especially if the folder is inheriting its rites and permissions from folders in a hierarchy.

Folder Permissions:
https://experienceleague.adobe.com/en/docs/campaign/campaign-v8/admin/permissions/folder-permissions

If you are still unable to identify the issue, I would recommend reaching out to Campaign Support.

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