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Rch_
Level 3
June 25, 2024
Solved

URL in SMS delivery

  • June 25, 2024
  • 1 reply
  • 646 views

Hi,

 

I have a request where i need to use ''href'' in sms delivery, but when am trying it. I am getting the href code as it is in my sms.It is actually possible?

 

Thanks in advance,

Best answer by vraghav

@rch_  You just put the URL inside the SMS body text. Campaign will pick it automatically.

 

SMS doesn't understand HTML and hence it doesn't undestand the keyword href. It will consider it to be part of SMS text and send it as it is.

Just paste the URL and enable tracking, Adobe Campaign will pick it up.

 

Kindly note, that if tracking is enabled, Campaign can generate a very long tracked URL, replacing the original one you've added. It can increase the length of SMS which means you might end up billed twice the price from SMS vendor.

1 reply

vraghav
Adobe Employee
vraghavAdobe EmployeeAccepted solution
Adobe Employee
June 26, 2024

@rch_  You just put the URL inside the SMS body text. Campaign will pick it automatically.

 

SMS doesn't understand HTML and hence it doesn't undestand the keyword href. It will consider it to be part of SMS text and send it as it is.

Just paste the URL and enable tracking, Adobe Campaign will pick it up.

 

Kindly note, that if tracking is enabled, Campaign can generate a very long tracked URL, replacing the original one you've added. It can increase the length of SMS which means you might end up billed twice the price from SMS vendor.