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Sarah1605
Nov 25, 2021 2:49 PM UTC
Solved

Unlock read-only mode

After sending out a test email in a workflow, the email content then becomes 'locked' and in read-only mode. As a result, I can't make an edits to it without setting up a new workflow and starting again on a new template.

 

How do I switch off read-only mode?

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    david--garcia
    david--garciaAccepted solution
    Level 10
    Nov 26, 2021 4:34 AM UTC

    You won't be able to edit a delivery which has already been sent at this point, you need to make the changes to the template not the delivery.

    https://www.linkedin.com/in/david-garcia-uk/ | https://martech.network
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    david--garcia
    david--garciaAccepted solution
    Level 10
    Nov 26, 2021 4:34 AM UTC

    You won't be able to edit a delivery which has already been sent at this point, you need to make the changes to the template not the delivery.

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    https://www.linkedin.com/in/david-garcia-uk/ | https://martech.network
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