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Level 6
October 20, 2023
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Unable to view delivery target population

  • October 20, 2023
  • 1 reply
  • 749 views

Hello, when trying to send a proof or any delivery, we are getting this error when clicking on test personalization / delivery target population-

 

Please help. Thanks

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Best answer by Marcel_Szimonisz

Hello @sanjana12 ,

Can you click on details and share it here?

Normally, the workflow removes temporary tables after each transition is finished, and the next activity starts. So if you are viewing a finished transition in the workflow that does not retain data between transitions (in workflow properties - 'Keep the result of interim population between two executions').

But the error i get when the transition is finished 

 

Could be also cache (clear cache and log out log in) or certain linked records are not exist (perhaps remove columns with link and see if you get the error)

 




Marcel Szimonisz

1 reply

Marcel_Szimonisz
Community Advisor
Marcel_SzimoniszCommunity AdvisorAccepted solution
Community Advisor
October 20, 2023

Hello @sanjana12 ,

Can you click on details and share it here?

Normally, the workflow removes temporary tables after each transition is finished, and the next activity starts. So if you are viewing a finished transition in the workflow that does not retain data between transitions (in workflow properties - 'Keep the result of interim population between two executions').

But the error i get when the transition is finished 

 

Could be also cache (clear cache and log out log in) or certain linked records are not exist (perhaps remove columns with link and see if you get the error)

 




Marcel Szimonisz

Sanjana12Author
Level 6
October 20, 2023

Hi Marcel, the issue was with cache. It's resolved now. Thanks