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Adobe Employee
Jul 3, 2022 12:45 PM UTC
Solved

Unable to target recipient with leap year and non leap year birthday with same delivery

Hi team, I want to make a birthday campaign that can target recipients whose birthday falls on a leap year and nonleap year, I am following the steps from this document.

 

https://experienceleague.adobe.com/docs/campaign-classic/using/automating-with-workflows/use-cases/deliveries/sending-a-birthday-email.html?lang=en

 

and using recurring delivery 

 

But the campaign goes in the paused state it does not reach delivery,

 

 

but if I use the separate recurring delivery for leap and the nonleap year it works.

 

Please help me with how I can use a single delivery for both.

 

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Manoj_Kumar
Manoj_KumarAccepted solution
Community Advisor
Jul 6, 2022 3:19 AM UTC

Hello @mrityunjay 

 

The workflow goes in pause state because you have 2 incoming transitions in the delivery. You should have only one incoming transition.

 

Instead of checking conditions with test activity use a split and then do a union.

 

Manoj  | https://themartech.pro

1 reply

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
Jul 6, 2022 3:19 AM UTC

Hello @mrityunjay 

 

The workflow goes in pause state because you have 2 incoming transitions in the delivery. You should have only one incoming transition.

 

Instead of checking conditions with test activity use a split and then do a union.

 

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Manoj  | https://themartech.pro