Typology rule not applying to Mobile SMS channel | Community
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A_B_SE
Level 4
March 6, 2024
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Typology rule not applying to Mobile SMS channel

  • March 6, 2024
  • 2 replies
  • 784 views

Hello, I've created a new typology rule that should apply on all channels but when testing for SMS-channel the message go through.
Here some screenshots:

 

 

 



Here can you see the logs of a test SMS-sendout, it says step:volume , why?


When looking at the table it says like this:


The ruleType of this specific typology rule is "Filtering":

 

 

Could someone guide me here and help me solve this problem?

 

 

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Best answer by Amine_Abedour

Hello @a_b_se,

 

Please check if targeting dimension is the same between your typology rule and the delivery mapping used in your delivery.

 

Br

2 replies

Amine_Abedour
Community Advisor
Amine_AbedourCommunity AdvisorAccepted solution
Community Advisor
March 6, 2024

Hello @a_b_se,

 

Please check if targeting dimension is the same between your typology rule and the delivery mapping used in your delivery.

 

Br

Amine ABEDOUR
A
A_B_SEAuthor
Level 4
March 7, 2024

Sorry it seems like we were pointing to another typology. Now everything work as expected.

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