Trying to Upload HTML with relative image path from Desktop, Getting an error | Adobe Higher Education
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MitsuHasaSxc
MitsuHasaSxc
April 2, 2021
Pregunta

Trying to Upload HTML with relative image path from Desktop, Getting an error

  • April 2, 2021
  • 2 respuestas
  • 1782 visualizaciones

Hi all,

 

I am trying to upload a HTML content with relative image path. Publication is not set to NONE. It is asking me publish the images and when I click Yes, I am getting the following error message:

 

 

BAS-010014 Cannot open file 'C:\Program Files (x86)\Adobe\Adobe Campaign Classic v7 Client\#005DAA' with read access (errno=2, The system cannot find the file specified.)

 

Not able to understand or fix this issue. Any idea?

 

Regards

Sumit

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2 respuestas

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe Employee
Adobe Employee
April 5, 2021

Hi Mitsul,

 

It looks like that path is to your local machine. You'll need to upload your image in order to use it as the application has no direct access to your machine and thus would not be able to pull the image.

 

Regards,

Craig

    MitsuHasaSxc
    MitsuHasaSxcAutor
    April 12, 2021

    Hi @craig_thonis,

     

    There is a button in the email HTML section to pull all the HTML and image content from desktop and sync it to Adobe.

    I tried that. and that is when I am getting this error. And additionally, this error has nothing to do with images but some color missing.

     

    Not sure how they are realted.

     

    Regards

    Sumit

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    May 6, 2021
    Hi @craig_thonis, Can you please help @mitsuhasasxc further? Thanks!
    Sukrity Wadhwa
    Arivu_Muthaiah
    Arivu_Muthaiah
    Level 2
    August 29, 2024

    Can anyone please confirm here? Facing the same issues. 

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