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A
asariaaara
Level 3
June 6, 2019
Solved

Tracking workflow in error state

  • June 6, 2019
  • 4 replies
  • 3724 views

Hi All,

tracking workflow of our environment is in error state.

below is the error snapshot.


Does anyone has any idea about this.

Regards.

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    Best answer by Craig_Thonis

    Thank you for adding the screenshot.  From the error it looks like you have a custom tracking table schema called "HC3TrackingLogrc2".

    The error is basically stating that there is no index on the sourceID field.  If this is a primary or foreign key then it should have an index.  I would recommend having whoever created this table add an index to this field.

    Regards,

    Craig

    4 replies

    B
    badr_eddine
    Level 3
    June 7, 2019

    Hi,

    Can you re-upload the image ? i dont know if its just me but i cant see your image.

    Regards.

    Badr.

      Craig_Thonis
      Adobe Employee
      Craig_ThonisAdobe Employee
      Adobe Employee
      June 7, 2019

      Not just you Badr, I can't see the image either.

        A
        asariaaaraAuthor
        Level 3
        June 8, 2019

        Sorry for the isuue.

        re-adding image

        Craig_Thonis
        Adobe Employee
        Craig_ThonisAdobe EmployeeAccepted solution
        Adobe Employee
        June 11, 2019

        Thank you for adding the screenshot.  From the error it looks like you have a custom tracking table schema called "HC3TrackingLogrc2".

        The error is basically stating that there is no index on the sourceID field.  If this is a primary or foreign key then it should have an index.  I would recommend having whoever created this table add an index to this field.

        Regards,

        Craig

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