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Tracking workflow in error state

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Hi All,

tracking workflow of our environment is in error state.

below is the error snapshot.

Does anyone has any idea about this.

Regards.

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Craig_ThonisAccepted solution

Adobe Employee

Thank you for adding the screenshot. From the error it looks like you have a custom tracking table schema called "HC3TrackingLogrc2".

The error is basically stating that there is no index on the sourceID field. If this is a primary or foreign key then it should have an index. I would recommend having whoever created this table add an index to this field.

Regards,

Craig

B

badr_eddine

Level 3

Hi,

Can you re-upload the image ? i dont know if its just me but i cant see your image.

Regards.

Badr.

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Craig_Thonis

Adobe Employee

Not just you Badr, I can't see the image either.

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A

asariaaaraAuthor

Level 3

Sorry for the isuue.

re-adding image

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Craig_Thonis

Accepted solution

Adobe Employee

Thank you for adding the screenshot. From the error it looks like you have a custom tracking table schema called "HC3TrackingLogrc2".

The error is basically stating that there is no index on the sourceID field. If this is a primary or foreign key then it should have an index. I would recommend having whoever created this table add an index to this field.

Regards,

Craig

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