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KD1-1
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February 11, 2025
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Tracking and images

  • February 11, 2025
  • 1 reply
  • 541 views

Hi Adobe team,

I was exploring recurring delivery in Adobe campaign classic and had a doubt. In the tracking and images ribbon , images tab - some of the detected images already have the status "online," while others are "not yet online."

 

1. Does "not yet online" make any difference after executing the campaign?

2. Is it a best practice to enable the "Upload images" option?

3. How does Adobe handle "not yet online" and "already online" images?

 

I read th the  documentation but had hard time understanding it, kindly help

Thank you 

 

@parthasarathy  @sukrity_wadhwa 

Best answer by DavidKangni

Hi @kd1-1 

 

1. Does "not yet online" make any difference after executing the campaign?
[David]: Yes, if the images are not online or loaded to another images server, images won't show in your customers emails

2. Is it a best practice to enable the "Upload images" option?
[David]: Not really, depending on the company you can host images on your own server, DAM or ACC. You just need to make sure the links to images are publicly available on the internet.

3. How does Adobe handle "not yet online" and "already online" images?

[David]: Images are scanned using their metadata and ACC images server is able to detect if an image was already loaded (already online) or not (not yet online)

 

Thanks,

David

1 reply

DavidKangni
Community Advisor
DavidKangniCommunity AdvisorAccepted solution
Community Advisor
February 11, 2025

Hi @kd1-1 

 

1. Does "not yet online" make any difference after executing the campaign?
[David]: Yes, if the images are not online or loaded to another images server, images won't show in your customers emails

2. Is it a best practice to enable the "Upload images" option?
[David]: Not really, depending on the company you can host images on your own server, DAM or ACC. You just need to make sure the links to images are publicly available on the internet.

3. How does Adobe handle "not yet online" and "already online" images?

[David]: Images are scanned using their metadata and ACC images server is able to detect if an image was already loaded (already online) or not (not yet online)

 

Thanks,

David

David Kangni
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