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Sukrity_Wadhwa
Community Manager
Sukrity_WadhwaCommunity Manager
Community Manager
May 26, 2021

Tracked URLs Signature Issue

  • May 26, 2021
  • 1 reply
  • 1849 views

Information has been added about the tracked URLs signature issue in a guideline documentation: Tracked URLs Signature Issue

 

As per recent developments, tracked URLs can fail when URL signature is active in Campaign. Some mailboxes can be more impacted than others, as some companies have specific security tools which can impact links and alter the URL signature mechanism.

If you are impacted by this, then refer to the guideline documentation for best practices and recommendations along with the steps to do it.

 

In case you have any questions, please feel free to post them below or reach out through the community Q and A section. 
In case you have any ideas and/or suggestions regarding the Campaign Classic product, then kindly submit them here.

 

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1 reply

LaurentLam
LaurentLam
Level 5
May 28, 2021

Hello is there any documentation that describe exactly what is doing the URL signature functionality?

Sukrity_Wadhwa
Community Manager
Sukrity_WadhwaCommunity ManagerAuthor
Community Manager
June 3, 2021

Hi @laurentlam,

 

Here's a documentation that describes the signature mechanism when personalizing URLs: Signature mechanism

 

Hope this is helpful!

-Sukrity

Sukrity Wadhwa
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