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Best answer by Manoj_Kumar

Hello @sanjana12 

 

There could be multiple reasons:

  • Instance is down
  • The internet connection is slow
  • DB is slow and is taking time to respond to login requests.

2 replies

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
November 28, 2023

Hello @sanjana12 

 

There could be multiple reasons:

  • Instance is down
  • The internet connection is slow
  • DB is slow and is taking time to respond to login requests.
Manoj  | https://themartech.pro
harikrishnadevanabowina
Level 4
November 30, 2023

Hi @sanjana12 

 

Check if the connection URL is valid and accessible.

 

- Hari Krishna D