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harshalp2212386
Level 2
January 18, 2023
Question

Syntax Error on SMS Recurring Delivery

  • January 18, 2023
  • 2 replies
  • 774 views

Hi Team,

I was getting syntax error on recurring SMS delivery and below is the same.

I am wondering what syntax error causing this as this is simple non personalized SMS delivery.

So I clicked the option below and issue got resolved on workflow level but did not received the SMS.

 

Can anyone please explain what went wrong? or what could be the possible issue?

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2 replies

akshaaga
Adobe Employee
akshaagaAdobe Employee
Adobe Employee
January 19, 2023

@harshalp2212386 -

Can you please confirm what build you are on?

Did you have any recent upgrades on this instance, and if there any errors in the post-upgrade logs?

Have you added any extension activity to Javascript, and is it custom?

For the second part, in cases where the Recurring Delivery activity doesn't add it to the outbound schema by default, only then you need to enable the check-box "Do not retrieve the target population".

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    February 2, 2023

    Hi @harshalp2212386,

    Were you able to resolve this query or do you still need more help here? Do let us know.

    Thanks!

    Sukrity Wadhwa
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