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shyamc89450995
Level 2
Jul 24, 2019 1:21 PM UTC
Solved

SOP-330011 Error while executing the method 'StartDelivery' of service nms:Operation

Hello Team,

We are getting this error in adobe campaign Classic when running workflow for particular set of community with in the folder having all the rights related to the folder.

When we are running the same with admin privilege it worked fine. But, Problem is the person also have startdeliveries and other rights except admin.

What could be the possible cause?  We are using build no -8936. Kindly let us know its bit urgent.

Thanks in Advance

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    vmistry943-2Accepted solution
    Dec 14, 2021 3:16 PM UTC

    Hi 

     

    I was facing the same error after all the correct folder access and permission.

     

    Solution: Make sure that the campaign is assigned to that operator who is starting the deliveries.

    View in thread

    9 replies

    Jonathon_wodnicki
    Community Advisor
    Jonathon_wodnickiCommunity Advisor
    Community Advisor
    Jul 24, 2019 2:03 PM UTC

    Hi,

    Make sure the user has recursive read-write permission to '/Administration/Production/Objects created automatically' folder and read permission to '/Administration/Platform/External Accounts' and '/Administration/Campaign Management'.

    Thanks,

    -Jon

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      shyamc89450995Author
      Level 2
      Jul 25, 2019 11:36 AM UTC

      Hello Jon,

      Thanks for the response, User already have these access only difference from admin i noticed is he doesn't have read/write access to /Administration/Configuration/Security Zones.

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      Jonathon_wodnicki
      Community Advisor
      Jonathon_wodnickiCommunity Advisor
      Community Advisor
      Jul 25, 2019 2:45 PM UTC

      What about /Administration/Production/Technical workflows/Campaign process?

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        vmistry943-2Accepted solution
        Dec 14, 2021 3:16 PM UTC

        Hi 

         

        I was facing the same error after all the correct folder access and permission.

         

        Solution: Make sure that the campaign is assigned to that operator who is starting the deliveries.

        Translate
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