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SOP-330011 Error while executing the method 'ExecCommand' of service 'nms:delivery'.

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We have a got issue from one of the user, that while confirming the delivery they are getting subjected error.

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CedricReyAccepted solution

Level 5

Hello @uddhab ,

Can you provide the delivery audit log please ?

Usually, those logs are helpfull to understand the problem.

You would find this in the delivery form, on the "Audit" tab.

Thank you,

Cédric

Author

Adobe Employee

Below are the troubleshooting I have done.

1- Checked the campaign assigned to

2- Validated Operator Group

3- Asked user to recreate the delivery and re-analyze - It worked.

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CedricReyAccepted solution

Level 5

Hello @uddhab ,

Can you provide the delivery audit log please ?

Usually, those logs are helpfull to understand the problem.

You would find this in the delivery form, on the "Audit" tab.

Thank you,

Cédric

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Author

Adobe Employee

Hi @36466 - Here is the audit logs-

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