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Balraj_Maskale
Balraj_Maskale
Level 2
May 16, 2025
Solved

Sending pdf attachment via message center in Adobe campaign classic

  • May 16, 2025
  • 1 reply
  • 554 views

we are on ACC v7, and moving to v8 shortly, had use case where I need to send the invoices to the customers via message Center when Realtime event is triggered , however my question is can we receive binary PDF file content /binary forms in the payload and attach it to the message and send it. Is it possible in ACC? any documentation links would be helpful.

 

uploading it to CDN and use it is another option we are exploring as well.

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Best answer by ParthaSarathy

Hi @balraj_maskale ,

Reference documentation link for sending attachment in Transactional message.

1 reply

ParthaSarathy
Community Advisor
ParthaSarathyCommunity AdvisorAccepted solution
Community Advisor
May 16, 2025

Hi @balraj_maskale ,

Reference documentation link for sending attachment in Transactional message.

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    Balraj_Maskale
    Balraj_MaskaleAuthor
    Level 2
    August 5, 2025

    The documentation link has different approach, however my requirement is to send binary pdf file content via payload and attach to the message.

     

    I have come to conclusion as below, let me know if this is not right.

    Adobe Campaign Classic does not natively support sending binary files (such as a PDF) directly in the payload of a transactional event (e.g. as a base64-encoded string within the SOAP/XML payload) for direct attachment to the message. The system expects a reference (URL/path) to the file, not the file content itself.

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