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saikatk2447661
saikatk2447661
Level 4
January 3, 2017
Solved

Send email from sandbox instance

Hi,

I want to send email through delivery activity in campaign workflow. I am using sandbox instance of Adobe Campaign Cloud.

Following error is generated after confirming the delivery in campaign dash board : 

    Error while executing the method 'Play' of service 'nms:delivery'.
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    Amit_Kumar
    Amit_KumarAccepted solution
    Level 10
    January 10, 2017

    There are two possibilities:

    1. You don't have delivery standard package installed in your box.

    2. You'r instance is not configured to send the email delivery.

    Please check with you product owner if this is provided by Adobe please open a ticket else it's on premise then ask your support team.

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    2 replies

    florentlb
    florentlb
    Level 10
    January 5, 2017

    Hi,

    Which version of Adobe Campaign are you using? Is the sandbox configured to be able to actually send emails?

     

    Florent.

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    Amit_Kumar
    Amit_KumarAccepted solution
    Level 10
    January 10, 2017

    There are two possibilities:

    1. You don't have delivery standard package installed in your box.

    2. You'r instance is not configured to send the email delivery.

    Please check with you product owner if this is provided by Adobe please open a ticket else it's on premise then ask your support team.

    Translate
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