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Greeshma_Sampath1
Level 4
April 8, 2021
Solved

Scheduled workflow getting executed before the assigned schedule time

  • April 8, 2021
  • 2 replies
  • 1515 views

Hi Team,

 

Iam having an issue with a scheduled workflow.

The problem is the workflow got executed 10 mints before the assigned time.

The workflow executes every 30 mints, but today the wf got executed 10 mints before.

The workflow,

 

The logs are mentioned below for understanding.

 

Could someone kindly tell me what can be the problem?

 

Thanks,

Greeshma.

 

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Best answer by Craig_Thonis

Hello Greeshma,

 

If you completely stop the workflow, save it, and then restart it does the issue persist? If a workflow was running, then was paused, altered, and resumed, the previous underlying workflow job doesn't get changed and will still execute with the previous configuration. Performing a full restart clears the underlying job and refreshes it with the new execution criteria.

 

Just from what I'm seeing here, it's the only scenario that I can think of that would cause your workflow to kick off prior to the scheduled time.

 

Regards,

Craig

2 replies

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
April 8, 2021

Hello Greeshma,

 

If you completely stop the workflow, save it, and then restart it does the issue persist? If a workflow was running, then was paused, altered, and resumed, the previous underlying workflow job doesn't get changed and will still execute with the previous configuration. Performing a full restart clears the underlying job and refreshes it with the new execution criteria.

 

Just from what I'm seeing here, it's the only scenario that I can think of that would cause your workflow to kick off prior to the scheduled time.

 

Regards,

Craig

G
Greeshma_Sampath1Author
Level 4
April 8, 2021
Hi Craig,
Darren_Bowers
Darren_Bowers
Level 9
April 8, 2021

Hi @greeshma_sampath1 - There are a couple of strange time entries in there. The first one is when the workflow ran at 02:31:51 PM - that's almost a 2 minute schedule delay. It could indicate your system is under large performance load.The 20 minute delay at 03:50:12 PM is pretty extreme though.

The late starts could also be related to other factors like @craig_thonis mentioned or if a workflow killed the Campaign Jobs (operationMgt) workflow and required a restart.

Cheers

Darren

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