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New Member
Dec 2, 2021 3:33 PM UTC
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Schedule wave according to a calendar

Hi, i'm trying to schedule waves according to a calendar but i can't because of the error "soap call" that i can see when i try to save my changes on tab delivery.

I need to set 6 waves like in the pic below, but i think there is some problem with percentage.

It works if i set 5 wave with 20% size or 4 waves with 25% size, but if I try to set 6 waves it doesn't work (i've tried with 16%,17%,16,6%16,7%). So my question is: i can only set with percentage with integer numbers?

 

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david--garcia
david--garciaAccepted solution
Level 10
Dec 3, 2021 12:56 PM UTC

It seems you are missing some admin rights or rights to a particular folder, can you check the web logs? and see if theres anything in there while you try to perform the same action

 

 

https://www.linkedin.com/in/david-garcia-uk/ | https://martech.network

3 replies

david--garcia
Level 10
Dec 3, 2021 6:26 AM UTC

Do you mind sharing the error?

 

You can set the number of messages as a fixed number or percentage as stated in the waves definition form

 

 

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Frasky90Author
New Member
Dec 3, 2021 11:23 AM UTC

Hi David,

this is the error:

I think the problem is that campaign requires to set a precise percentage (eg.25%), but with 6 waves I don't know which one to insert

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david--garcia
david--garciaAccepted solution
Level 10
Dec 3, 2021 12:56 PM UTC

It seems you are missing some admin rights or rights to a particular folder, can you check the web logs? and see if theres anything in there while you try to perform the same action

 

 

Translate
https://www.linkedin.com/in/david-garcia-uk/ | https://martech.network