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R
rcon24
September 6, 2019
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Restored Deleted "plan" Folder

  • September 6, 2019
  • 6 replies
  • 5509 views

Hi, I accidentally deleted a "plan" folder that contained workflows resources, webapps, recipients and a lot of other thins, do you know if there is a way to restore it?

Thanks.

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    Best answer by Milan_Vucetic

    Hi,

    probably depends of installed packages.

    Let's wait for other answers. Meanwhile, please check this link below.

    Delete deliveries v6

    Regards,

    Milan

    6 replies

    Milan_Vucetic
    Milan_Vucetic
    Level 9
    September 6, 2019

    Hi,

    unfortunately you are not able to restore  everything, but you may deleted deliveries.

    You may find it here: /Campaign Management/Deliveries/Deleted deliveries/

    Regards,

    Milan

      R
      rcon24Author
      September 6, 2019

      Hi Milan, thank you so much for your answer.

      I have 2 comments:

      1- when I go into /Campaign Management/Deliveries/ I cannot find deleted deliveries

      2- also the folder I deleted was on the same level as the "deleted deliveries" folder is shown in the route you mentionned Campaign Management/Deliveries/Deleted deliveries/

      I'm attaching what I'm able to see on my folder.

      The folder I deleted was one like the named SEASK in the picture.

      Inside all of those sub-folders of SEASK are only workflows

      Milan_Vucetic
      Milan_Vucetic
      Level 9
      September 6, 2019

      Hi,

      Do you have two folders with  Campaign management name?

      If yes, please check under "green one"

      Regards,

      Milan

        R
        rcon24Author
        September 6, 2019

        Hi,

        Oh no, I don't have the second Campaign Managment folder

        Maybe in the backend of Adobe Campaign there is an option?

        Milan_Vucetic
        Milan_VuceticAccepted solution
        Level 9
        September 6, 2019

        Hi,

        probably depends of installed packages.

        Let's wait for other answers. Meanwhile, please check this link below.

        Delete deliveries v6

        Regards,

        Milan

          R
          rcon24Author
          September 6, 2019

          Hi,

          thanks a lot Milan, sure I will take a look at the thread.

          Kind Regards.

          Roberto.

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