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emil_rowland
emil_rowland
Level 2
Nov 13, 2020 11:01 AM UTC
Solved

Push notification deep link tracking

Hi,

 

We have a push notification with a uri parameter. The uri is a normal url, like https://adobe.com.

The problem we have is that the uri parameter is working if we disable tracking in ACC, but if we enable it the uri is being rewritten, and the app doesn't understand it.

How can we activate tracking without having the uri parameter be rewritten.

 

//Emil

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Craig_Thonis
Craig_ThonisAccepted solution
Adobe Employee
Nov 13, 2020 2:07 PM UTC

Hi Emil,

 

We've had instances of this in the past for Android notifications but they should have been addressed in the latest builds of Campaign.  Can you confirm your build version is at least at 9032 or above?

 

If it is, please submit a ticket to Campaign Support with as much detail as you can as we might be hitting a regression issue.

 

Thanks,

Craig

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3 replies

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
Nov 13, 2020 2:07 PM UTC

Hi Emil,

 

We've had instances of this in the past for Android notifications but they should have been addressed in the latest builds of Campaign.  Can you confirm your build version is at least at 9032 or above?

 

If it is, please submit a ticket to Campaign Support with as much detail as you can as we might be hitting a regression issue.

 

Thanks,

Craig

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    emil_rowland
    emil_rowlandAuthor
    Level 2
    Nov 16, 2020 12:32 PM UTC
    Hi, we are on build 8936 so perapse this has been solved in later builds?
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