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mpalaves
Level 2
September 30, 2021
Question

Personalizing error notification using values from operation schema

Hello Team,

 

 

Is it possible to set values from campaign to the variables in a workflow notification template.

 

I am trying to generate a notification to workflow supervisor with campaign name when a campaign workflow fails.

 

Thank you.

 

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6 replies

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity Advisor
Community Advisor
September 30, 2021

Hello @mpalaves 

 

You can get the campaign name in workflow with this code.

 

 var q = xtk.queryDef.create(
  <queryDef schema="xtk:workflow" operation="get">
    <select>
      <node expr="[operation/@label]" alias="@label/>    
    </select>
    <where>     
        <condition expr={"@id ="+instance.id}  /> 
    </where>
      
  </queryDef>
);
var workflow= q.ExecuteQuery();
logInfo("Operation Name is :"+workflow.@label);
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Manoj  | https://themartech.pro
    mpalavesAuthor
    Level 2
    October 1, 2021

    Thank you @_manoj_kumar_  for your reply.

    I am able to get the campaign name but unable to pass it to the workflow error notification template. How can I pass this extracted value to the workflow notification that is sent to the supervisors when the workflow fails.

     

    Regards,

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    Manoj_Kumar
    Community Advisor
    Manoj_KumarCommunity Advisor
    Community Advisor
    October 1, 2021

    @mpalaves 

     

    after this code Add this line.

     

    instance.vars.campaignName=workflow.@label

    Then open the delivery and in advance tab for delivery add this code.

     

    delivery.variables._var[0].stringValue=instance.vars.campaignName;

    Now open the delivery go to properties and under variables tab. Create a new variable with data type as string and name it campaignName;

     

    Now in your delivery HTML you can use this code to print the campaign Name

    <%= variables.campaignName %>

     

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    Manoj  | https://themartech.pro
    Adobe Employee
    costa_n11Adobe Employee
    Adobe Employee
    October 7, 2021

    HI There,

     

    Unless I am mistaken on the request but the Alert activity allows you to get the Workflow and Campaign information via the editor itself. See below

    Hope this helps,

    Thanks

    Denis

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    kapilKochar
    kapilKochar
    Level 6
    October 19, 2021

    Hi, 

    When you use supervisor notification as alert there is a link at the end which have all the details of that workflow which failed because of some error and also contains Campaign link and campaign label . If you check the source in HTML , it's using workflow.jssp 

     

    <%@ include option='NmsServer_IntranetURL' %>/xtk/workflow.jssp?id=<%= dataSource.workflowId %>

     

     

     

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