Pass "Email id" of user from email to unsubscribe WebApp to Update custom "Email opt Out" schema | Community
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BhaskarJC
Level 2
June 11, 2024
Question

Pass "Email id" of user from email to unsubscribe WebApp to Update custom "Email opt Out" schema

  • June 11, 2024
  • 1 reply
  • 486 views

Hi All

 

We have 3 schemas (recipient, lead, Dealer) and three target Mapping for the each of the schemas. We afe planning to make  an 'Unsubscribe Webapp' for  the 3 schemas.. In the webapp there is a dropdown to capture the reason and press submit  button after which the user gets Unsubscribed. The Webapp will update a Boolean filed in 'Email Opt Out' schema as 'Yes' and the reason of opt-out. This 'Email opt out schema ' will be used to to exclude users from further email communication send out from any of the three target mapping namely recipient, lead and dealer.  (the three schemas do not have a common id and we are planning to use exclusion in workflow to exclude opt-out users ). We want to use this webapp for all the three schemas for unsubscribing.

 

Please suggest a approach / solution to achieve this

 

Regards

Bhaskar

 

 

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1 reply

OscarGo
OscarGo
Level 3
June 20, 2024

Hi @bhaskarjc 

I will suggest to create a Consents schema that Recipients, Leads and Dealers use.

The consent records will have their own ID and just add one field to the Consents schema to filter the ones that are for each of your three schemas.

Hope it helps!

Best

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