Package Import From a File Failure

Question

Hello, I'm trying to import a package from UAT to Prod but running into errors when running the import wizard in campaign. Does anyone had similar issues with package import (See log below).
 
Error log:
10:01:31 - An element with schema 'xtk:folder' and key(s) '/@name' of value 'qFolder138' is missing in the instance but is a prerequisite for the package.10:01:31 - At least one element is required by the package but missing from the instance. The import will fail.10:01:31 - XSV-350122 An error occurred and the process has been stopped.

Thanks,Soph

bisswang · Accepted Answer

Hi Soph,

based on the error message I guess you are talking about Campaign Classic (xtk:folder is not used in ACS)

The objects you are trying to import are having some dependency which is not included in the package:

10:01:31 - An element with schema 'xtk:folder' and key(s) '/@name' of value 'qFolder138' is missing in the instance but is a prerequisite for the package.

Ways to solve this:

* create a folder with name qFolder138 on the instance

* include the folder in the package definition (though then recommendation would be to give it a more useful name like qFolderImportWorkflows to prevent potential clashes as qFolder138 is based on an automatic ID which could exist on prod already)

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