One Click List-Unsubscribe NOT adding unsubscribe header link to Gmail header | Community
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rahulkad29786
Level 4
March 21, 2024
Question

One Click List-Unsubscribe NOT adding unsubscribe header link to Gmail header

  • March 21, 2024
  • 1 reply
  • 791 views

Hi,

We are trying to implement One Click List-Unsubscribe for Gmail & Yahoo for our customer emails, we deployed the required changes for typology rules & typology and also added the same into our Email delivery properties, but on sending proofs and mails to our Gmail Email ids, we are still NOT seeing the Unsubscribe header.

Secondly, in case unsubscribe header is visible, what would be the next steps to verify and confirm if the recipient is actually Unsubscribed, where can we check that in our database schema

As we are using custom recipient schema, so is there any modification required in List-Unsubscribe Web app.

 

Appreciate any help on this.

 

Thanks

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1 reply

Manoj_Kumar
Community Advisor
Community Advisor
March 22, 2024

Hello @rahulkad29786 

 

Are you testing this on stage environment? If yes, it might not show headers because of the IP reputation

Manoj  | https://themartech.pro
rahulkad29786
Level 4
March 22, 2024

Hi @_manoj_kumar_ ,
No, I have tested in both PROD & stage env.