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anishs2303
Level 2
Jul 20, 2021 5:27 PM UTC
Solved

Not able to update an existing record using an update activity

Hi All,

 

We are facing an issue when updating an existing record using an update activity. It does not give any error and shows the record has been updated.  However, it never gets updated but if try to update the same record using a Script/SQL statement in the workflow, it’s works fine.

 

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    anishs2303Accepted solution
    Level 2
    Jul 22, 2021 9:41 AM UTC

    Thank you both!

     

    This issue has been resolved, and we found that it was with respect to data.

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    3 replies

    Manoj_Kumar
    Community Advisor
    Manoj_KumarCommunity Advisor
    Community Advisor
    Jul 20, 2021 6:13 PM UTC

    Hello @anishs2303 

     

    Can you share more details on how the activity is configured or logs?

     

     

     

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    Manoj  | https://themartech.pro
      Krishnanunni
      Krishnanunni
      Level 4
      Jul 21, 2021 2:59 AM UTC

      Hi @anishs2303 ,

      If any of the columns listed in the schema keys are blank, we might experience such issues. Could you please check that as well? If there are blank records in any of the key field, either it should be filled or the column should be removed from the keys.

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        anishs2303AuthorAccepted solution
        Level 2
        Jul 22, 2021 9:41 AM UTC

        Thank you both!

         

        This issue has been resolved, and we found that it was with respect to data.

        Translate
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