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Milan_Vucetic
Milan_Vucetic
Level 9
February 6, 2020
Solved

New channel text content

  • February 6, 2020
  • 1 reply
  • 4140 views

Hi all,

 

I'm facing an issue while creating a new channel:

Created a new channel in the enumeration in the delivery data schema (extended) and created new external account for this channel. Input form is used as for SMS delivery.  Delivery execution is throwing the following error:

 

"The output message for recipient '' is empty." Document delivery has been canceled for this recipient. (iRc=-53)

 

It seems the content is not getting fetched even is inserted. Assuming that delivery  form must be adjusted additionally.

 

Any idea?

 

Regards,

Milan

 

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Best answer by Jonathon_wodnicki

Hi,

 

For SMS, create a new connector with your own settings and js.

No need for a new channel.

 

Thanks,

-Jon

1 reply

Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity AdvisorAccepted solution
Community Advisor
February 6, 2020

Hi,

 

For SMS, create a new connector with your own settings and js.

No need for a new channel.

 

Thanks,

-Jon

Milan_Vucetic
Milan_VuceticAuthor
Level 9
February 6, 2020

Hi @jonathon_wodnicki,

that is pretty much what we did but we need this type of delivery to be mapped as different channel .

Regards,
Milan

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