Need Help Configuring Tracking Server in Standalone Deployment for Adobe Campaign Classic v7 (On-Premise, RHEL EC2) | Community
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sai_charanAr
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July 31, 2025
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Need Help Configuring Tracking Server in Standalone Deployment for Adobe Campaign Classic v7 (On-Premise, RHEL EC2)

  • July 31, 2025
  • 1 reply
  • 359 views

Hi community,
We're setting up Adobe Campaign Classic v7 using the standalone deployment model as per Adobe's documentation:
https://experienceleague.adobe.com/en/docs/campaign-classic/using/installing-campaign-classic/deployment-types/standalone-

Standalone Deployment - Adobe Docs

Setup Details:
Deployment Type: On-Premise (Standalone)

Environment: Single EC2 instance (RHEL 9.4)

Installed Components:

Campaign Application Server (nlserver web, running on port 8080)

MTA configured

All services installed and running under /usr/local/neolane/nl6/conf

Instance URL: http://example-instance-url:8080
(This is accessible and shows the Campaign web console.)

Issue:
I'm currently stuck at tracking server configuration. The delivery fails with the following error:

pgsql
Copy code
29/07/2025 13:03:08 RED-520028 The URL 'http://example-instance-url' of remote redirection server is not a valid URL.
29/07/2025 13:03:08 RED-520026 Could not upload redirection information on the tracking server(s).
29/07/2025 13:03:08 DLV-490043 Delivery action canceled. Unable to export tracking data to the tracking server.
29/07/2025 13:03:08 DLV-490038 An error occurred while validating the delivery.
29/07/2025 13:03:08 SOP-330011 Error while executing the method 'PrepareMessageImpl' of service 'nms:delivery'.
What I Need Help With:
How to properly configure the tracking server in a standalone (all-in-one) on-prem EC2 instance?

Do I need to set up a separate virtual host or update the serverConf.xml for tracking?

Is the http://<ip> or http://hostname format valid for the tracking server, or must it be a proper domain with DNS?

Any example configuration or guidance for trackingLog or redir setup would be very helpful.

Let me know what specific files (like serverConf.xml, default/conf, etc.) or logs you'd like me to share to better assist.

Thanks in advance!

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Best answer by Manoj_Kumar

Hello @sai_charanar 

 

Yes, you will have to add a virtual host to enable the publicly accessible endpoint. In your setup, http://example-instance-url:8080 can be accessed on the same server.

 

Here are some great posts on how to set it up

  1. https://www.martechnotes.com/install-adobe-campaign-on-debian-virtual-machine-complete-guide/
  2. https://blog.floriancourgey.com/2019/01/installing-adobe-campaign-locally

1 reply

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
August 1, 2025

Hello @sai_charanar 

 

Yes, you will have to add a virtual host to enable the publicly accessible endpoint. In your setup, http://example-instance-url:8080 can be accessed on the same server.

 

Here are some great posts on how to set it up

  1. https://www.martechnotes.com/install-adobe-campaign-on-debian-virtual-machine-complete-guide/
  2. https://blog.floriancourgey.com/2019/01/installing-adobe-campaign-locally
Manoj  | https://themartech.pro
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