Missing Operator from Control Group | Adobe Higher Education
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tejashriw155148
tejashriw155148
Level 4
September 27, 2019
해결됨

Missing Operator from Control Group

  • September 27, 2019
  • 2 답변들
  • 3280 조회

Hi,

When I add list of operators and name rights inside the operator group and do sign out from Client console and again sign in, I'm not able to see mine operator in the operator group.

Help me to know the cause of root.

Regards,
Tejashri

    이 주제는 답변이 닫혔습니다.
    최고의 답변: somasundaram_h

    Possible cause: You can add operators using emails as well as names. So check in which way you have added the operators. Check all the operator "Labels".

    And since you're able to sign in again, your login details will definitely be there. Create a view for operators and check all the operators in one place. Attached screenshot.

    2 답변

    Raj_Ganta-1
    Raj_Ganta-1
    Level 5
    October 2, 2019

    do you have SSO login for the Adobe Campaign Client Console? If yes, then the permissions and changes made might be overwritten by the admin console if you are making changes in the client console.

      somasundaram_h
      Community Advisor
      somasundaram_hCommunity Advisor답변
      Community Advisor
      October 3, 2019

      Possible cause: You can add operators using emails as well as names. So check in which way you have added the operators. Check all the operator "Labels".

      And since you're able to sign in again, your login details will definitely be there. Create a view for operators and check all the operators in one place. Attached screenshot.

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