Question
Message center with event not covered
Hello everyone,
I notice that one of my real time message event get the status as : event not covered
I try to do a Postman call, here is my call:
<?xml version="1.0" encoding="utf-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:nms:rtEvent">
<soapenv:Header/>
<soapenv:Body>
<urn:PushEvent>
<urn:sessiontoken>{{Session_Token}}</urn:sessiontoken>
<urn:domEvent>
<rtEvent type="IZY_EVOUCHER_COMPENSATION_RESE" email="{{email}}" externalId="c6062e02-9275-4d8b-ab0b-3b7b62afab27" origin="Postman Migration Tests" Svoc-CommunicationRequestId="40407890">
<ctx><destinataire><Civility>Mevrouw/Heer</Civility><FirstName>Jooske</FirstName><LastName>Andriessen</LastName><Isttc>False</Isttc><Language>NL</Language><ExternalReference>a1A4H00000AWPhaUAH</ExternalReference><TodaysDate>26/07/2021</TodaysDate><TotalAmount>15.00</TotalAmount><AgentEmail>faaber@thalys.com</AgentEmail><AgentName>Farah</AgentName><CrmCaseFileNumber>01064455</CrmCaseFileNumber><CrmCaseId>5004H000018hT3NQAU</CrmCaseId><CrmCompensationId>a1A4H00000AWPhaUAH</CrmCompensationId><CrmContactId>0034H00002NiESIQA3</CrmContactId><Codes xmlns=""><Code><Value>530GJ5</Value><Amount>15.00</Amount><ExpirationDate>22/07/2022</ExpirationDate><Currency>EUR</Currency></Code></Codes><Body> <br>Hallo,<br><br><br>Beste Groeten,<br><br>ref:_00D57ri7D._5004H18hT3N:ref</Body></destinataire></ctx>
</rtEvent>
</urn:domEvent>
</urn:PushEvent>
</soapenv:Body>
</soapenv:Envelope>
Answer of Postman :
<?xml version='1.0'?>
<SOAP-ENV:Envelope xmlns:xsd='http://www.w3.org/2001/XMLSchema' xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance' xmlns:ns='urn:nms:rtEvent' xmlns:SOAP-ENV='http://schemas.xmlsoap.org/soap/envelope/'>
<SOAP-ENV:Body>
<PushEventResponse xmlns='urn:nms:rtEvent' SOAP-ENV:encodingStyle='http://schemas.xmlsoap.org/soap/encoding/'>
<plId xsi:type='xsd:long'>360287970203720132</plId>
</PushEventResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
What can be wrong with this ?
Where can I look for possible error and how can I fix this ?
Thanks in advance for the solutions.
Kind regards.