Max no. of active profiles allowed max no. of transactions messages/ hour in ACC V7 | Community
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Best answer by Manoj_Kumar

Hello @divyaravi 

 

This is directly related to the billing of your AC instance.

 

Whenever Adobe provisions instance, they give you details about the Maximum profile you are allowed to have. It is not a hard limit. You can always have more than the limit, but it will directly impact your billing.

 

If no one is aware of this information in your team, You can also create a support ticket to get this information from Adobe.

 

You can also check all current use-age in the control panel.

 

1 reply

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
July 5, 2023

Hello @divyaravi 

 

This is directly related to the billing of your AC instance.

 

Whenever Adobe provisions instance, they give you details about the Maximum profile you are allowed to have. It is not a hard limit. You can always have more than the limit, but it will directly impact your billing.

 

If no one is aware of this information in your team, You can also create a support ticket to get this information from Adobe.

 

You can also check all current use-age in the control panel.

 

Manoj  | https://themartech.pro
    D
    DivyaraviAuthor
    July 6, 2023

    Hi @_manoj_kumar_ , Thanks for your response. I understand that it varies related to billing. May I ask what is the maximum available in Adobe for the above two ( up to xx active profiles/ up to xx messages/ hour)? 

    Manoj_Kumar
    Community Advisor
    Manoj_KumarCommunity Advisor
    Community Advisor
    July 6, 2023

    Hello @divyaravi 

     

    More details about maximum limits are available here: Adobe Campaign Classic | Product Description

    But this could be outdated, as the page was last updated in 2018.

     

    I suggest you contact your CSM or Adobe support to get the exact numbers.

    Manoj  | https://themartech.pro
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