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kp-responsive
kp-responsive
Jul 8, 2019 11:25 AM UTC
Solved

List-Unsubscribe for specific information service

Hi

Is it possible to generate List-Unsubscribe headers that unsubscribe the user from a specific (information) service?

The documentation is currently a little vague on what actually happens when a recipient uses the list-unsubscribe functionality.

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    Jonathon_wodnicki
    Jonathon_wodnickiAccepted solution
    Community Advisor
    Jul 11, 2019 6:02 PM UTC

    Hi,

    Use http form of list-unsubscribe, pointing at a parameterized web page that can feed unsubs back to Campaign (or use Campaign web apps).

    NB recipients likely won't expect to continue receiving automated email after pressing 'unsubscribe', with adverse effect on your sender reputation.

    Thanks,

    -Jon

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    2 replies

    Jonathon_wodnicki
    Community Advisor
    Jonathon_wodnickiCommunity AdvisorAccepted solution
    Community Advisor
    Jul 11, 2019 6:02 PM UTC

    Hi,

    Use http form of list-unsubscribe, pointing at a parameterized web page that can feed unsubs back to Campaign (or use Campaign web apps).

    NB recipients likely won't expect to continue receiving automated email after pressing 'unsubscribe', with adverse effect on your sender reputation.

    Thanks,

    -Jon

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      kp-responsive
      kp-responsiveAuthor
      Jul 25, 2019 6:50 PM UTC

      Sure, that makes sense.

      Does AC not allow for any customization of the inMail processing? E.g. execution of additional technical workflows.

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