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praveenh9316085
praveenh9316085
Level 2
October 9, 2019
Solved

LDAP integration

  • October 9, 2019
  • 4 replies
  • 5012 views

I am working on enabling LDAP on client. So far have been successful with Plain text authentication. When i switch to Plain Text password (TLS/SSL) i am not able to connect and get errors.

Note: We are using port 389

On-Prem deployment

My question is more on if there is additional work needs to be done to use TLS/SSL authentication. LDAP admin has imported the cert into application server. I did not find any further documentation on documentation portal

https://docs.adobe.com/content/help/en/campaign-classic/using/installing-campaign-classic/additional-configurations/connecting-through-ldap.html

Thank you,

Praveen

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    Best answer by Sukrity_Wadhwa

    Hi @praveenh9316085,

    This question was recently addressed in one of our Adobe Campaign Community Q&A Coffee Breaks that happened on 22nd July, 2021 at 8am PT with Scott Segrin a.k.a @scotts44930614, Principal Enterprise Architect for Adobe Campaign. 

    You can check the response here: https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic/adobe-campaign-community-q-amp-a-coffee-break-7-22-21-8am-pt/m-p/416918/highlight/true#M1954

    Feel free to reach out to Scott on the same thread in case you have any follow up questions.

    Thanks!

    4 replies

    J
    johnt67333472
    October 9, 2019

    Hi Praveen-

    When you switch the authentication to 'Plain text password (TLS/SSL)' it is using port 636 automatically.

    Make sure port 636 is open.

    Also make sure the Operator logging in has 'Use LDAP to verify password' checked.

    -JT

      praveenh9316085
      praveenh9316085Author
      Level 2
      October 9, 2019

      Thanks for the reply. Yes port is open and operator logging is checked for LDAP.

      praveenh9316085
      praveenh9316085Author
      Level 2
      October 17, 2019

      Is there any documentation of importing the cert from LDAP server into application server? Based on the existing documents and comments on the forum, the setup in deployment wizard is correct. However event logs indicate that there were cert issues. So looking for help identify any documentation on importing the certs into application server.

      Sukrity_Wadhwa
      Community Manager
      Sukrity_WadhwaCommunity ManagerAccepted solution
      Community Manager
      August 5, 2021

      Hi @praveenh9316085,

      This question was recently addressed in one of our Adobe Campaign Community Q&A Coffee Breaks that happened on 22nd July, 2021 at 8am PT with Scott Segrin a.k.a @scotts44930614, Principal Enterprise Architect for Adobe Campaign. 

      You can check the response here: https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic/adobe-campaign-community-q-amp-a-coffee-break-7-22-21-8am-pt/m-p/416918/highlight/true#M1954

      Feel free to reach out to Scott on the same thread in case you have any follow up questions.

      Thanks!

      Sukrity Wadhwa
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