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subhajit9830660
Level 3
November 26, 2018
Solved

LDAP authentication in Campaign

  • November 26, 2018
  • 1 reply
  • 2842 views

Hi All,

We have have enabled LDAP authentication on our on-premise instance. The users are getting automatically created and assigned to the operator groups (based on their corresponding group in LDAP) , when they login to Adobe Campaign. However, their email IDs are not getting updated in the operator record and hence the automatic notification functionality to operators is not working. We have to manually update the email id for each user. Is any specific configuration change required to pull the email id automatically from LDAP?

Thanks,

Subhajit

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    Best answer by Jonathon_wodnicki

    Hi,

    LDAP can only pull down operator names and their rights/group membership.

    You can hack this by using email for the dn $(login) key and having a workflow periodically copy the operator name to the email field, with the drawback of users having to login with their email addresses.

    Thanks,

    -Jon

    1 reply

    Jonathon_wodnicki
    Community Advisor
    Jonathon_wodnickiCommunity AdvisorAccepted solution
    Community Advisor
    January 4, 2019

    Hi,

    LDAP can only pull down operator names and their rights/group membership.

    You can hack this by using email for the dn $(login) key and having a workflow periodically copy the operator name to the email field, with the drawback of users having to login with their email addresses.

    Thanks,

    -Jon

      V
      vinay16
      Level 4
      October 27, 2023

      Hi,

       

      I am also facing the same issue and trying to figure out how to do this - having a workflow periodically copy the operator name to the email field.

       

      Can you please help ?

      @_manoj_kumar_  any comment plz

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