Issue with URL trimming and Characters getting replaced while sending Push notification | Community
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Level 2
June 14, 2024
Solved

Issue with URL trimming and Characters getting replaced while sending Push notification

  • June 14, 2024
  • 1 reply
  • 850 views

Hi All 

 

We are sending push notification in iOS and Android. we are Passing the values inside the enrichment activity in Workflow and loading it it android  / iOS delivery.  Please find the screenshots below. Here inside the 'Value' parameter, we are passing the url

 

 

 

 Sample url used inside value  =  'https://abcdefpsit.abcwebsites.net/page=abc&id=889&model=Model%20kl60s%289&title=Model%20kl160s%20kl'

 

 

My issue is that the notification is not getting delivered and the error message generated as below:

 

 

 

 

The reference to entity "id" must end with the ';' delimiter.\ Unable to parse XML string '<source>\ \ <customFieldsItem key="icon" value=""/>\ \ <customFieldsItem key="value" value="https://abcdefpsit-#DOMAIN#.net/?page=abc&id=889&model=Model%#ID#%20kl60s&title=Model%#ID#%20kl"/>\ \ <customFieldsItem key="type" value="Deeplinking"/>\ \ <customFieldsItem key="cta" value="Link"/>\ \ <customFieldsItem key="title" value="Good Life Deep link"/>\ \ <cus

 

Please help in solving the issue.

 

Regards

Bhaskar

 

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Best answer by Manoj_Kumar

Hello @bhaskarjc  I would investigate the URL created by the enrichment to see if there is any kind of special characters that would cause this issue.

1 reply

Manoj_Kumar
Community Advisor
Community Advisor
June 14, 2024

Hey @bhaskarjc 

That expression you have used for the Output column Value?

 

The Sample URL and the URL from the error are not matching

Manoj  | https://themartech.pro
BhaskarJCAuthor
Level 2
June 14, 2024

Hi Manoj,

Thank you for your reply. We realized that the URL getting changed from what we send and what is received in the error description.

What might be the reason?

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
June 18, 2024

Hello @bhaskarjc  I would investigate the URL created by the enrichment to see if there is any kind of special characters that would cause this issue.

Manoj  | https://themartech.pro