Issue when copying campaigns – old delivery and un-editable workflow appear | Community
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Sreeji_Lal
Sreeji_Lal
Level 2
June 9, 2025
Solved

Issue when copying campaigns – old delivery and un-editable workflow appear

  • June 9, 2025
  • 1 reply
  • 499 views

Hi Everyone,

 

I usually create campaigns by duplicating past ones. But recently I noticed that, when I copy an existing campaign and try to edit it, I often see an old delivery still showing under General > Dashboard, and one workflow appears under 'Targeting and workflows' that I can’t edit, rename, or delete. Hitting save just throws an error.

This issue has kind of forced me to recreate some campaigns from scratch. Has anyone else faced similar issue? Not sure why it happens or how to fix it. Please advise and guide.

Thanks in advance!

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Best answer by DavidKangni

@sreeji_lal 

 

create a template from a working campaign or workflow instead of duplicating the existing one. Sometimes when duplicating a campaign, an extra options such as read-only are added to the XML.

 

If you're technical just edit XML and find out the extra code. Otherwise the best option is to use template instead of duplicate.

 

Thanks,

David

1 reply

DavidKangni
Community Advisor
DavidKangniCommunity AdvisorAccepted solution
Community Advisor
June 9, 2025

@sreeji_lal 

 

create a template from a working campaign or workflow instead of duplicating the existing one. Sometimes when duplicating a campaign, an extra options such as read-only are added to the XML.

 

If you're technical just edit XML and find out the extra code. Otherwise the best option is to use template instead of duplicate.

 

Thanks,

David

David Kangni
    Sreeji_Lal
    Sreeji_LalAuthor
    Level 2
    June 9, 2025

    That helps! Thank you so much!

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