Install Genesis Adobe Campaign Classic Hybrid solution | Adobe Higher Education
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Luca_Lattarini
Luca_Lattarini
Level 9
November 30, 2021
해결됨

Install Genesis Adobe Campaign Classic Hybrid solution

  • November 30, 2021
  • 1 답변
  • 2592 조회

Hello guys,

 

I am trying to install genesis connector in AC by using this documentation  https://experienceleague.adobe.com/docs/campaign-classic/using/getting-started/connectors/analytics-connector/adobe-analytics-provisioning.html?lang=en#     

but when I try to create the API as showed below I dont see the product profile previsouly created in admin.console. 

Any suggestion?

 

 

 

이 주제는 답변이 닫혔습니다.
최고의 답변: Darren_Bowers

Hi @luca_lattarini - I have been through this config with Adobe and struggled even with their help so you are not alone.

I would check that you were logged into the Adobe Developer Console (Adobe I/O) using the enterprise account and not your personal account. There is a switch in the top right that switches between your personal console and the enterprise one. For some reason, it seems to default to your personal account in Adobe I/O

Cheers

Darren

 

1 답변

Darren_Bowers
Darren_Bowers답변
Level 9
November 30, 2021

Hi @luca_lattarini - I have been through this config with Adobe and struggled even with their help so you are not alone.

I would check that you were logged into the Adobe Developer Console (Adobe I/O) using the enterprise account and not your personal account. There is a switch in the top right that switches between your personal console and the enterprise one. For some reason, it seems to default to your personal account in Adobe I/O

Cheers

Darren

 

    Luca_Lattarini
    Luca_Lattarini작성자
    Level 9
    December 2, 2021

    Hello @darren_bowers , I did not find the switch of the account. Can you send me a printscreen how can i check if i have my personal account as default.

    Thanks

    Luca

    Darren_Bowers
    Darren_Bowers
    Level 9
    December 2, 2021

    When you login to Adobe Developer Console, in the top right you will see your logged in profile. If you are enabled in the Enterprise for Developer Console (you must be a system admin) you will see two accounts. One for your personal console and one for the enterprise you are a system admin in. Select the Enterprise one to create your API & keys

     

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