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Prasanna_Soni
Prasanna_Soni
Level 4
Oct 29, 2020 11:06 PM UTC
Solved

Incorrect prefix 0 is getting added to mobile number field for recipient

Incorrect prefix is getting added to mobile number. Adobe Campaign recipient schema is adding 0 automatically in mobile number field. I added my number as 4077659928 but the moment I went to other field or save on recipient it changed the formatting and added 0 in front. In Lower env , I see it adds +1 which is correct .....

 

refer screen shot below, Let me know if anyone have faced this issue before

 

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Milan_Vucetic
Milan_VuceticAccepted solution
Level 9
Oct 30, 2020 6:53 AM UTC

Hi @prasanna_soni 

you may add attribute dataPolicy="none" to your Mobile Phone field in extended Recipient schema.

Regards,

MIlan

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2 replies

Milan_Vucetic
Milan_VuceticAccepted solution
Level 9
Oct 30, 2020 6:53 AM UTC

Hi @prasanna_soni 

you may add attribute dataPolicy="none" to your Mobile Phone field in extended Recipient schema.

Regards,

MIlan

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    Sukrity_Wadhwa
    Sukrity_Wadhwa
    Level 4
    Nov 5, 2020 11:33 AM UTC

    Hi @prasanna_soni,

    Were you able to resolve this query with the given solution or do you still need help? Do let us know.

    Thanks!

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    Sukrity Wadhwa
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