Incorrect prefix 0 is getting added to mobile number field for recipient | Adobe Higher Education
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Prasanna_Soni
Level 4
October 29, 2020
해결됨

Incorrect prefix 0 is getting added to mobile number field for recipient

  • October 29, 2020
  • 2 답변들
  • 1392 조회

Incorrect prefix is getting added to mobile number. Adobe Campaign recipient schema is adding 0 automatically in mobile number field. I added my number as 4077659928 but the moment I went to other field or save on recipient it changed the formatting and added 0 in front. In Lower env , I see it adds +1 which is correct .....

 

refer screen shot below, Let me know if anyone have faced this issue before

 

이 주제는 답변이 닫혔습니다.
최고의 답변: Milan_Vucetic

Hi @prasanna_soni 

you may add attribute dataPolicy="none" to your Mobile Phone field in extended Recipient schema.

Regards,

MIlan

2 답변

Milan_Vucetic
Level 9
October 30, 2020

Hi @prasanna_soni 

you may add attribute dataPolicy="none" to your Mobile Phone field in extended Recipient schema.

Regards,

MIlan

Sukrity_Wadhwa
Community Manager
Community Manager
November 5, 2020

Hi @prasanna_soni,

Were you able to resolve this query with the given solution or do you still need help? Do let us know.

Thanks!

Sukrity Wadhwa