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avikm32105193
May 3, 2021 12:25 PM UTC
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How to use scheduler activity in a certain scenario

Hi community,

I am sending promotional emails to my customers in a regular basis in all the weekdays and not in the weekends, out of those who are opening and registering to my email are being sent another email after 10 days. So my problem is if scheduler is not running on the weekends and if some customer's second email is scheduled to be sent on a weekend after a 10 days wait then how will a configure the scheduler?

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DavidKangni
DavidKangniAccepted solution
Adobe Champion and Community Advisor
May 3, 2021 2:35 PM UTC

Hi, 

 

I will recommend to use two workflows.

First for initial touch point with a scheduler running weekdays.

Second for 2nd touch point with a scheduler running every day.

 

Thanks,

David

David Kangni
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2 replies

DavidKangni
Adobe Champion and Community Advisor
DavidKangniAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
May 3, 2021 2:35 PM UTC

Hi, 

 

I will recommend to use two workflows.

First for initial touch point with a scheduler running weekdays.

Second for 2nd touch point with a scheduler running every day.

 

Thanks,

David

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David Kangni
    Jonathon_wodnicki
    Community Advisor
    Jonathon_wodnickiCommunity Advisor
    Community Advisor
    May 4, 2021 12:13 AM UTC

    Hi,

     

    Make 2 workflows:

    1. Every weekday, send a continuous or recurring email with delivery code set
    2. Every weekday, query for recipients who were sent that delivery code on or before 10 days ago. NB this changes the timing from 10 days to 10+ days.

    Thanks,

    -Jon

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