How to use a workflow to push Offer through SMS and Webchat in China？ | Community

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How to use a workflow to push Offer through SMS and Webchat in China？

Forum|Forum|5 years ago
September 17, 2020
1 reply
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Hi Team,

We had business scenario, it required to push categoried Offer to different level people through SMS and Webchat in China.

So we decided to use a workflow to push Offer. In this workflow, we just want to use a enrichment activity to get a specified Offer and read the title and content of this Offer. But the problem is the title and content of Offer seems can not be acquired in a worktable. Please help me to get those information, thanks

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Best answer by Jonathon_wodnicki

Hi,

Content fields are defined in data col's XML, so not accessible to enrichment.

You can alter the schema definition of nms:offer to turn them into table cols (remove xml="true"), or otherwise create new ones alongside.

Thanks,

-Jon

Jonathon_wodnicki

Community Advisor

Accepted solution

Community Advisor

Hi,

Content fields are defined in data col's XML, so not accessible to enrichment.

You can alter the schema definition of nms:offer to turn them into table cols (remove xml="true"), or otherwise create new ones alongside.

Thanks,

-Jon

yueminspbAuthor

Level 3

If we altered the schema definition of nms:offer, should the Campaign Offer mechanism, like development deploy to live env, still works?