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rbiri
Level 3
August 10, 2023
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How to set up abandonment cart trigger with classic

  • August 10, 2023
  • 1 reply
  • 1388 views

Hello 

 

I am using Campaign classic v7 only without analytics and I would like to set up a trigger or workflow who will sent an message to a recipient if we quit the check out process on the website.

We capturing the tag via GA, but for some reason the web tracking tags set up for dont feed the web tracking log data schema in campaign,  I heard that we can use message center, but not really sure how to set it up properly

 

Thanks for any suggestions

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Best answer by SatheeskannaK

@rbiri, Here is the documentation on AC v8 that outlines the use case to achieve using the message center. The steps outlined here are the same for v7. Sharing both the documentations,

https://experienceleague.adobe.com/docs/campaign/campaign-v8/campaigns/send/real-time/transactional.html?lang=en - v8

https://experienceleague.adobe.com/docs/campaign-classic/using/transactional-messaging/about-transactional-messaging.html?lang=en - v7

 

1 reply

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
August 10, 2023

@rbiri, Here is the documentation on AC v8 that outlines the use case to achieve using the message center. The steps outlined here are the same for v7. Sharing both the documentations,

https://experienceleague.adobe.com/docs/campaign/campaign-v8/campaigns/send/real-time/transactional.html?lang=en - v8

https://experienceleague.adobe.com/docs/campaign-classic/using/transactional-messaging/about-transactional-messaging.html?lang=en - v7

 

Thanks, Sathees
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