How to send an alert email after an approval was rejected? | Community
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Level 5
April 19, 2024
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How to send an alert email after an approval was rejected?

  • April 19, 2024
  • 1 reply
  • 840 views

Hi there,

 

I have setup the below workflow to trigger the qualified customers and send email that consists of their data. So , when they approve they should receive an email else if they reject I should receive an email with the remarks included in it. Is it possible to get the remarks in the alert email as well. 

 

 

Thank you in advance.

 

Best,

Revanth

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Best answer by Manoj_Kumar

Try

 

<%= vars.response %>

1 reply

Manoj_Kumar
Community Advisor
Community Advisor
April 22, 2024

Hello @rvnth 

 

The set up in the screenshot should work. Are you facing any issues in this?

Manoj  | https://themartech.pro
rvnthAuthor
Level 5
April 22, 2024

Hi @_manoj_kumar_ , I would like to know how to retrieve the remarks submitted in the Approval step into the Alert activity. Please suggest. 

 

 

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
April 23, 2024

Try

 

<%= vars.response %>

Manoj  | https://themartech.pro