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Level 3
Feb 5, 2019 10:24 AM UTC
Solved

How long are opens a delivery registered?

Hi

I'm wondering: when you've send out an email, how long will Adobe Campaign register opens on this delivery?

Is this based on the delivery limit? Of is it a default time?

Thank you

Regards

Leonie

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Jonathon_wodnicki
Jonathon_wodnickiAccepted solution
Community Advisor
Feb 5, 2019 6:27 PM UTC

Hi,

Opens will continue to record forever, afaik. Raw logs are retained as per davidk23955130's comment.

There's also resources validity period, which governs how long images and mirror pages are available (default 60 days).

Thanks,

-Jon

5 replies

DavidKangni
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
Feb 5, 2019 6:08 PM UTC

You can find  the information under deployment wizard and the last tab (purge of data). Per default, the retention period is 180 days

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David Kangni
Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity AdvisorAccepted solution
Community Advisor
Feb 5, 2019 6:27 PM UTC

Hi,

Opens will continue to record forever, afaik. Raw logs are retained as per davidk23955130's comment.

There's also resources validity period, which governs how long images and mirror pages are available (default 60 days).

Thanks,

-Jon

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Level 3
Feb 6, 2019 1:53 PM UTC

Hi  Jon,

Can we modify this resource validity period?
If so How?

Regards.

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DavidKangni
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
Feb 6, 2019 7:45 PM UTC

Yes you can modify it at delivery level in the properties or at instance level under deployment wizard>Email channel

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David Kangni
Jonathon_wodnicki
Community Advisor
Community Advisor
Feb 6, 2019 9:55 PM UTC

Set that in the template to use across all new deliveries. You can also extend extant deliveries, though this requires altering xml files on the tracking servers.

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